What happens if my package gets lost or damaged during shipping?

What happens if my package gets lost or damaged during shipping?


Should your package go missing or incur damages during shipping, please do not worry, we are here to help!

Please get in touch with us via our Contact Us Form and provide further details of your order so that we can support you further.

If you are reporting damages that have occurred in transit, please provide images showcasing what you have received as well as the contents of the package and we will be happy to help!


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    Email us: uk.custserv@gwplc.com       

    Tel. 0115 91 40000 

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