What do I do if I can see a pending payment?

What do I do if I can see a pending payment?


If you can see a pending payment on your account that has not cleared, it may mean that your order was unsuccessful in being placed. 

You are welcome to allow a few business days for this pending payment to clear from your account, or you can Contact Us directly for further advice and support.


    Live Chat (Click chat bubble)

    Contact Form       

    Email us: custserv@gwplc.com       

    Tel. 1-800-394-4263
    • Mon - Fri 11:00am - 5:00pm CST